July 14, 2007-Nashua, NH

You may be asking yourself this very question. Does my business really need Enterprise Class IT support? Is it really that critical to have 24 hour per day, 7 day a week professional IT support?

We think so. Most businesses these days require computers. In some cases they are just desktops confined to the administrative office. In most cases, all members of the office staff use computers daily. They can be a combination of laptops and desktops. In some businesses, almost every employee has a computer they use constantly. And, there are lots of businesses that have servers located on site for file sharing and application purposes.

Who takes care of all these computers? Perhaps it's your buddy down the street. Or, maybe it's your brother-in-law. Realistically, is this a good thing? Can your buddy or your brother-in-law really be counted on in an emergency? What if your entire office network comes to a grinding halt because of a server crash or a virus infestation? Can your buddy or your brother-in-law rapidly restore your system and get your business back up and running? And, what if something bad happens when your buddy is on vacation for two weeks? What then? What is the cost to your business if its computers are down for an extended time?

We think your customers deserves better. Your business deserve better. Your employees deserve better. There is a better way. Enhanced IT Support available through PCServiceDesk.net provides an Enterprise Class IT Support service available 24 hours a day, 7 days a week.

Now, affordable IT Support for Windows based desktop, laptop or server computers is available for the smallest SOHO to much larger sized businesses. This is a level of support that, until now, has only been available to businesses that could afford to employ a full time IT staff. If there is a problem with any computer or server on your network, help is just a phone call away 24 hours a day. Most times your computer can be back in business on the very first call.

But there is more. Not only is round-the-clock support provided in the event of problems, but Enhanced IT Support also provides excellent proactive support services. Performance of computers is monitored and if degraded performance is noticed, Enhanced IT Support works to find out why. Oftentimes performance problems are addressed and repaired before the user is aware there was a problem. How neat is that? Can your buddy or brother-in-law do this for you? We don't think so.

And, there is even more. Common Microsoft software and other business software is supported as well. Not only can you have first class hardware and network support, but many commonly used business software packages are supported as well. It's like having your own IT support department, but at a fraction of the cost.

At PCServiceDesk, we think that the real question is "Can my business really be without Enterprise Class IT Support?"